Terms of Service — onRun

Last updated September 4, 2026

These terms apply to your use of the onRun website (onrun.com) and mobile app (together, the “Service”). By creating an account or using the Service you agree to these terms. If you don't agree, please don't use the Service.

1. Eligibility

You must be at least 13 years old to use onRun. If you are under 18, you confirm that your parent or guardian has reviewed and agreed to these terms on your behalf. By using the Service you represent that all information you provide is accurate. If we learn that you have misrepresented your age or are under 13, we will suspend or terminate your account.

2. Your Account

You are responsible for keeping your account credentials secure and for all activity that happens under your account. If you think your account has been compromised, contact us immediately at legal@onrun.com.

You may delete your account at any time directly in the app or website (Settings → Account → Request Account Deletion), via our website at onrun.com/delete-account, or by emailing us at support@onrun.com or legal@onrun.com. Upon request, we will permanently remove your account and all associated personal data within 30 days.

3. What You Can Do

We grant you a personal, non-exclusive, non-transferable licence to use the Service for your own non-commercial purposes — discovering and joining running events, tracking your paced runs, and connecting with other runners.

4. What You May Not Do

Use the Service for any illegal purpose or in violation of any applicable law
Harass, threaten, or harm other users
Post false, misleading, or fraudulent content
Scrape, crawl, or systematically extract data from the Service without our written permission
Attempt to gain unauthorised access to accounts, systems, or networks
Upload or transmit malware, viruses, or any code intended to damage or disrupt the Service
Use the Service to advertise products or services not approved by us
Impersonate another person or misrepresent your affiliation with any organisation

5. Content You Post

You own the content you post — event descriptions, photos, run data. By posting it you grant onRun a worldwide, royalty-free licence to display and distribute that content as part of the Service. You confirm you have the right to share anything you post and that it does not violate anyone else's rights.

For events, races, and Challenges you create or join, this licence also covers using your content (such as your name, photos, results, and leaderboard data) to promote the event, generate recaps and summaries, and display aggregate results to other participants and, for public events, the public.

We may remove content that violates these terms or our community guidelines, and we may suspend or terminate accounts that repeatedly violate them.

6. Location Features

Some features of the Service — the events map, paced run tracker, and address picker — use your device's location while the app is open. The “Share Breadcrumbs” feature optionally uses your location even when the app is in the background, and shares it in real time with other athletes at the same event.

All location features are opt-in. You can revoke location permissions at any time in your device settings. See our Privacy Policy for full details on how location data is used and protected.

GPS and other location technologies are not always precise — accuracy can be affected by weather, terrain, buildings, and device hardware. Do not rely on the Service as your sole means of navigation, safety, or emergency assistance. Always use independent judgment, and dedicated safety equipment where available, when running in unfamiliar or remote areas.

7. Fitness Disclaimer

onRun is an event-discovery and activity-tracking tool, not a medical or fitness professional. Running and participating in athletic events carries inherent risks of physical injury, illness, or death. You are responsible for assessing your own fitness level and consulting a doctor before starting a new exercise programme. You understand and voluntarily assume all such risks when using the Service. We are not liable for any injury, illness, or loss arising from your physical activity, whether or not it was organised or tracked through the Service.

8. Our Content and Intellectual Property

The onRun name, logo, app design, and all original content we create are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or create derivative works from our content without our written permission.

9. Third-Party Services

The Service relies on third-party platforms including Google Firebase for data storage and authentication, and Google Maps for mapping. Your use of those services is also governed by their respective terms and privacy policies. We are not responsible for their practices.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

11. Limitation of Liability

To the maximum extent permitted by law, onRun and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, profits, or goodwill — arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages. Our total liability for any claim related to the Service shall not exceed the greater of the amount you paid us in the 12 months preceding the claim or USD $50.

12. Changes to These Terms

We may update these terms from time to time. For material changes we will notify you via the app or email at least 7 days before they take effect. Continuing to use the Service after the effective date means you accept the updated terms.

13. Governing Law

These terms are governed by the laws of the jurisdiction in which onRun is incorporated, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of that jurisdiction.

14. Dispute Resolution and Arbitration

Before filing a claim against onRun, you agree to contact us at legal@onrun.com and attempt to resolve the dispute informally for at least 30 days. If we can't resolve it informally, you and onRun agree that any dispute arising out of or relating to these terms or the Service shall be resolved by binding arbitration on an individual basis rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. You and onRun each waive any right to a jury trial and to participate in a class action, class arbitration, or representative proceeding. You may opt out of this arbitration agreement within 30 days of first accepting these terms by emailing legal@onrun.com with your name and a clear statement that you wish to opt out; opting out does not affect any other part of these terms. This section does not apply where prohibited by applicable law.

15. Copyright Complaints (DMCA)

If you believe content on the Service infringes your copyright, send a notice to legal@onrun.com including: (1) identification of the copyrighted work; (2) identification of the allegedly infringing material and its location on the Service; (3) your contact information; (4) a statement that you have a good-faith belief the use is not authorised; and (5) a statement, under penalty of perjury, that the notice is accurate and that you are authorised to act on behalf of the copyright owner. We will review valid notices and may remove or disable access to the reported content and, for repeat infringers, terminate their accounts.

16. Indemnification

You agree to indemnify and hold onRun and its team harmless from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these terms or the rights of a third party.

17. General Provisions

If any provision of these terms is found unenforceable, the remaining provisions will remain in full effect. These terms, together with our Privacy Policy, are the entire agreement between you and onRun regarding the Service. Our failure to enforce any provision is not a waiver of that or any other provision. You may not assign these terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact Us

onRun
legal@onrun.com